Rawdons & Co Ltd

                                           Permanent & Temporary Staffing Services

Customer & Sales Support

Currently recruiting for a Customer & Sales Support Administrator for our client based in Corby

Working hours: Mon-Fri 9am till 5pm

Location: Corby

Job Types: Full-time, Permanent

Salary: £18,000.00 /year

Detail

Responsible for providing the Company with customer service and external sales administrative activities and also general site administrative duties using procedures and systems supplied to complete the tasks. Provide a customer focused service for all related tasks with excellent attention to detail ensuring all customer requirements are fulfilled to a quality level that is in line with Company Quality and Objectives.

Reporting to: Customer Services Manager

Principal Duties

Procedures

  • Following all procedures to ISO standards, Sales Order Process, Purchasing Process and Quotes Process
  • Customers
  • Coordinating the intercompany transactions and production for specific clients
  • Following Sales Order Process including:
  • Raising despatch and delivery notes
  • Posting invoices
  • Dealing with all queries regarding factory orders and deliveries
  • Dealing with individual client queries and purchase orders
  • Liaising with customers
  • Dealing with Customer POD requests
  • Quality
  • Working at all times to ISO quality procedures
  • Sales Support
  • Providing sales support for external sales as required
  • Provision of purchasing quotes
  • Provide customers with samples and the relevant paperwork
  • Adapting written correspondence from sales team to letter creation
  • Monitoring sales team emails for urgent requests
  • Placing purchase orders with suppliers
  • Accounts
  • Matching supplier invoices to purchase orders
  • Taking WorldPay payments
  • Production
  • Raising factory orders
  • Printing labels for factory
  • Booking deliveries in bound
  • Booking deliveries out bound
  • Booking courier collections
  • Dealing with courier queries and issues
  • Stock
  • Assist manager to input stock take data on request/cover
  • Ordering raw materials and tooling for production
  • Delivering in orders from suppliers
  • Administration
  • Answering the telephone
  • Scanning and Filing
  • General
  • Housekeeping
  • Ad hoc office duties
  • Undertaking additional duties within the capabilities of the role on request.

If you feel you have the relevant experience, please click apply or call 01536 263333 for further information.

Rawdons & Co Ltd is acting as an Employment Agency in relation to this vacancy

Job Types: Full-time, Permanent

Salary: £18,000.00 /year